Privacy Policy

This privacy policy explains how we process your personal data when you use our website, http://journeyhr.com (Website). If you have any questions or comments about this privacy policy, please let us know by email to sue@journeyhr.com.

The Website is operated by Journey HR Limited (we, us, our) a company incorporated in England & Wales. Where we decide the purpose or means for the processing of the personal data that you provide when using our Website, we are the “data controller” for the purposes of the General Data Protection Regulation (GDPR).

Our Website may contain hyperlinks to third party websites. These websites operate fully independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources.  The appearance of such links on our Website is not an endorsement.  Should you use any of these websites, such use is at your own risk and we would recommend that you review their respective privacy policies.

1. How we use your personal data

Your Enquiries

If you contact us about our services, the forms you complete or the emails you send may include information about you, such as your name as the contact point for an organisation, your email address, the organisation’s address and your enquiry.

In line with the legitimate interest we have in promoting and operating our business, we will process your enquiries to reply and provide you with information about the services we offer.

We may also process enquiries to take steps you ask of us with a view to entering into an agreement to provide our services.

You are under no obligation to provide us with any details, but if you don’t provide all relevant information, we may not be able to help.

Job applications you submit to us

As part of any recruitment process, we collect and process personal data relating to job applicants. Such information includes

  • your name, address and contact details, including email address and telephone number;
  • details of your qualifications, skills, experience and employment history;
  • information about your current level of remuneration, including benefit entitlements

We may collect this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment, including online tests.

We need to process this information to take steps at your request prior to entering into a contract with you. We also have a legitimate interest in processing personal information during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm an applicant’s suitability for employment and decide to whom to offer a job.

All content you submit to us

If you send us objectionable content or otherwise behave in a disruptive manner when using our Website, we may process personal data included in your messages to respond to and stop such behaviour.

We only process personal data in this way for the legitimate interests of ensuring that use of our Website is lawful, does not disrupt our systems, does not harass our staff or other individuals, and to enforce our legal rights and to comply with our legal obligations.

Where we reasonably believe you are or may be in breach of the law (for instance, because content you send amounts to harassment or is defamatory), we may use your personal information to inform relevant third parties such as your email/internet provider or law enforcement agencies about the content.

2. Cookies

We do not use any cookies on our Website, or otherwise automatically collect information on you during your visit on our Website

3. Do we share your personal information with anyone else?

We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy, provided that they do not make independent use of the information.

We only permit them to process your personal data for specified purposes and in accordance with our instructions. All our third party service providers are required to take appropriate security measures to protect your personal information in line with our policies. Activities which are carried out by third party service providers include: website hosting and IT support.

In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the information we hold may be included as part of that sale, in which case you will be notified via email and/or a prominent notice on the Website of any changes in ownership or use of your information, as well as any choices you may have regarding that information. Except as provided above, we will not provide your information to third parties.

4. Your rights in relation to personal data which we process relating to you

You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay in response to any requests by you:

  • to restrict, stop processing, or to delete your personal data;
  • for a copy of data we are processing about you and have inaccuracies corrected;
  • for the transfer of your personal information to another party; and
  • to make a complaint to a data protection regulator. Please send your requests to sue@journeyhr.com

5. Children

We do not use the Website to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information within a reasonable time.

5. Security

We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information.

7. Changes

This policy may be updated from time to time. We will notify you of any changes by posting the new policy here and, where feasible, by letting you know by email.

8. International Data Transfers

We are solely located in the EU and in the normal course of business we will not need to share your information with other entities located outside the EU.

9. Retention Periods

We will hold your personal information on our systems for as long as is necessary for the relevant purpose, or as otherwise described in this privacy policy.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.